E-commerce Manager
Coming soonLeo
Your store never sleeps. Now neither does its manager.
Watches your orders, inventory and customer questions across every channel.
Leo is still in training — this role is not available yet. Join the waitlist to be the first to know.
Who Leo is
An order at 11 pm, a sizing question at 6 am, a product that sold out without anyone noticing. An online shop never closes. Leo is in training to look after yours, night and day.
The hundredth order of the day deserves the same care as the first.
Leo is still in training: this is the character we are shaping, not a role you can hire for yet.
Planned duties
- Monitor orders and exceptions
- Answer pre-sale questions
- Process routine returns
- Keep product listings consistent
- Alert on low inventory
- Report store performance weekly
Available today
- Sofia
Social Media Manager
What they do
Posts on your social media
Plans your content, drafts posts and schedules them once you approve.
- iCalendar
How you supervise
Prepares the week's posts; you approve each one before it goes live.
- Maya
Customer Support Specialist
What they do
Answers your customers' emails
Handles your customer conversations, support tickets and repetitive requests.
- Gmail
- Outlook
How you supervise
Drafts the replies; you approve them. Complaints and sensitive cases always come back to you.
- Emma
Billing & Collections Assistant
What they do
Chases your unpaid invoices
Emma tracks every open invoice, chases late payments with reminders you approve, and shows you the euros she actually recovered.
- CSV
- Excel
How you supervise
Prepares the reminders; you approve them. A formal notice is always sent by you.
- Camille
Receptionist & Scheduling
What they do
Texts back the calls you miss
Camille catches every call you miss, answers by text within seconds, books the appointment and sends the reminders that kill no-shows.
- SMS
- Twilio
How you supervise
Replies on her own within a minute, using the details you give her. Urgent calls are flagged to you straight away.
